If you receive a report from a member of staff
Step 1: Listen and be supportive
- Listen with empathy and compassion, reassure the colleague that there is support available and that you can help them access it.
- Line managers will have a responsibility to escalate any report of assault, harassment, violence or discrimination which involves another colleague and/or student, as part of the University’s duty of care to employees. This should be discussed with their local P&OD/HR team for further advice.
- Peers/colleagues should refer the reporting party to either the:
- First Responders network (for Gender Based Violence)
- Respect Advisers network (see steps 2 & 3)
- local P&OD/HR team for further support and guidance
Step 2: Complete the University reporting form
- Advise the colleague that you will use the University's online reporting form to record their report:
- If the colleague has given permission for their name to be shared, enter their details on the reporting form. Proactive contact will then be made by a member of staff from EDU/P&OD to ensure that the colleague receives appropriate support and understands their reporting options. If they wish to speak to a Respect Adviser, remember to state that in the form.
- If the colleague does not give permission for their name to be shared, the form must still be submitted, and the report anonymised. Please note and inform the reporting party that no action can be taken by EDU/P&OD when an anonymous report is submitted. However, it is important that incidents are recorded to gain an accurate picture around the numbers of incidents and to inform ongoing work. (See Section 3 for support information which should be provided to the colleagues as they will not receive any contact).
- Make it clear on the form that you are a member of staff, have met with the reporting person and have heard their initial report.
- Ensure you note only what the reporting person tells you. Do not change or edit their words.
- Submissions made using the reporting tool are treated confidentially and will not be shared without consent, unless the University has a duty to act. Read the FAQs on the reporting tool.
Step 3: Provide details of available support
Internal support
- The University, in conjunction with Rape Crisis, has trained a group of staff as Sexual Violence and Harassment First Responders. They can provide information and support in confidence.
- First Responders
- Respect advisors are volunteer members of staff who have been trained to offer confidential, impartial, advice and support to anyone experiencing issues with harassment or bullying. Note: Respect Advisers can only be contacted via the use of the Reporting Form, or by contacting the EDU on equality@gla.systa-s.com, to ensure the reporting party is put in touch with the most suitable Respect Adviser and to help guard against any potential conflict of interest.
- Staff can access counselling through the University’s EAP provider, accessed through our Health & Wellbeing Hub. This is a free and confidential service and is external to the organisation and is available 24 hours.
External support
- Rape Crisis Scotland provide a national helpline and email support to anyone affected by sexual assault:
- Helpline: 08088 01 03 02 (between 6pm and midnight)
- Glasgow & Clyde Rape Crisis:08088 00 00 14 (Mon-Fri,11am – 2pm)
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Other external services that can offer support
Further reporting information
- Useful information on external reporting, along with helpline numbers and information videos can be found on the Police Scotland website.
- Should staff choose to go through the formal process (if the reporting party is a University staff member), there is a grievance or disciplinary procedure:
Safety information
- Ask the staff member to download the Safezone App.
Campus security
- University Gatehouse: 0141 330 4282