Introduction
The University of Glasgow’s UKVI Sponsor Licence, and our ability to sponsor international students, are dependent on accurate and timely attendance monitoring.
To ensure on-going compliance the University has introduced new practices, especially in the areas of student engagement monitoring. Changing our processes greatly influences a broader, future ambition to ensure we provide data-informed processes that can boost student wellbeing, success, and engagement across individual students and the wider community.
UG/PGT (teaching periods) - Student visa holders should use the SafeZone app to record their attendance during timetabled teaching events. Schools who have previously used other methods (e.g. Moodle Attendance Plugin) for monitor engagement for all their students, not just those with a student visa, can continue to do so, but the Moodle Attendance Plugin will not be used as evidence of a confirmed check-in in AY 2025-26 for visa monitoring purposes. Only SafeZone check-ins will.
PGR/PGT (dissertation/project) - Student visa holders should use the new UofG HelpDesk Engagement Form (which replaces all other local forms for recording engagements).
Key Engagement Monitoring Information (Updated August 2025)
Student Immigration Hub
An expanded Student Immigration Hub launched in July 2025. The team's responsibilities include:
- Visa registration
- Monitoring non-registered students
- Proactively monitoring student engagement and attendance
- CAS extensions
- All UKVI reporting
> Click here to find more information about the Student Immigration Hub
APEX Engagement Dashboard
The APEX Dashboard is a platform which consolidates UKVI engagement data in a central resource, and provides:
- A cenralised process, and consistency for all students
- Improved data quality
- Improved engagement tracking
- Case-management capability
Support Resources for Colleagues
- Implementation of new processes (during term time)
- New Timelines for Student Engagement Monitoring & Withdrawal
- Important Update for Engagement Monitoring Process at end of Semester 2 (downloadable PDF file)
- Helpdesk Engagement Form Dashboard Guidance for PS colleagues (downloadable PDF file)
- UKVI Student Escalation Email Template (internal access only)
Support Resources for Students
Colleagues should direct student enquiries to available resources
- Guidance including FAQs for students
- Downloadable UKVI SafeZone app poster
- UKVI Check in flyer for students